Cancellation and Refund Policy

Explorer is a monthly subscription costing ₹149, charged through Razorpay using UPI Autopay. There is no minimum term and no lock-in. Access begins immediately once the first payment succeeds — there is nothing to ship and nothing to wait for.

Each billing cycle runs from the day you subscribe to the same day of the following month, not from the first of the calendar month.

You can cancel yourself at any time from the pricing page, without contacting us and without giving a reason.

• Cancellation takes effect at the end of the cycle you have already paid for. You keep full access until then.
• Your UPI Autopay mandate is stopped, so you will not be charged again.
• You can resubscribe later, though the one-time new-subscriber earning boost is granted once per account and is not offered a second time.

If the cancel button does not work for you for any reason, email bytes@getnybble.com and we will cancel it manually. We will never make you email us in order to stop paying.

This is the part worth being precise about, because it is where subscriptions usually disappoint people. Anything you earned or unlocked is yours permanently.

• Courses and lessons you unlocked with bits stay unlocked, forever, whether or not you keep subscribing.
• Bits you earned by reading, completing lessons and taking quizzes never expire, at any tier.
• Certificates already issued to you remain valid and their verification pages keep working.
• Your streak, badges, trophy case and league history are unaffected — none of these were ever purchased.

What ends when the cycle ends:

• Unspent monthly allowance bits. These are an allowance for the month and do not roll over — this is true every month, not only when you cancel.
• Early access to courses published in the last 45 days.
• The extra quiz attempt and the monthly certificate allotment.

We do not refund unused time on a subscription. If you cancel partway through a month, you keep access until the end of that month rather than receiving money back for the remainder. The subscription is priced as a monthly term, and the allowance and access are delivered in full at the start of it.

We do refund the following, and you should tell us if any of them happen:

• Duplicate charges — you were billed more than once for the same billing cycle.
• Charges after cancellation — a payment was taken for a cycle beginning after you cancelled.
• Incorrect amounts — you were charged something other than the price shown at checkout.
• Failed delivery — payment succeeded but your account was not upgraded, and we could not put it right.

These are payment faults rather than changes of mind, and we treat them as our problem to fix. Email bytes@getnybble.com with the date and amount, or the Razorpay payment id if you have it. We aim to respond within 2 working days. Approved refunds are returned to the original payment method, and typically reach you within 5 to 7 working days once issued — the final leg depends on your bank, not on us.

Bits are an in-product unit used to unlock content and cosmetic items. They are not money, cannot be exchanged for money, cannot be transferred between accounts, and have no value outside Nybble. A subscription is not a purchase of bits — the monthly allowance is one part of what the subscription includes, alongside early access and the other features listed on the pricing page.

Because bits are not money, an unspent allowance is not a balance we owe you, and its expiry at the end of a cycle is not a deduction from a refundable amount.

If we change the price of a subscription, we will tell existing subscribers before the change applies to them, and the new price will only take effect from a following billing cycle. You can cancel before then if you do not want to continue at the new price.

If we suspend or terminate your account for breaching our Terms of Service, we do not refund the current cycle. If we discontinue a paid tier entirely, or stop providing the service, we will refund the unused portion of any cycle you have paid for.

For anything on this page — cancelling, a charge you do not recognise, or a refund request — email bytes@getnybble.com, or use the contact form. Nybble is operated as a sole proprietorship based in India.