Cancellation and Refund Policy

Nybble has two paid plans, both billed annually through Razorpay using UPI Autopay. Explorer is ₹1,111 a year and Pro is ₹2,999 a year. Where the pricing page shows a per-month figure, it is the annual price divided by twelve, shown for comparison only — the amount charged to you is the annual one, in a single payment, and it is the amount shown at checkout.

There is no minimum term beyond the year you have paid for, and no lock-in after it. Access begins immediately once the payment succeeds — there is nothing to ship and nothing to wait for.

Each billing cycle runs from the day you subscribe to the same day of the following year, not from the start of a calendar year.

You can cancel yourself at any time from the pricing page, without contacting us and without giving a reason.

• Cancellation takes effect at the end of the year you have already paid for. You keep full access until then.
• Your UPI Autopay mandate is stopped, so you will not be charged again.
• You can resubscribe later, though the one-time new-subscriber earning boost is granted once per account and is not offered a second time.

If the cancel button does not work for you for any reason, email bytes@getnybble.com and we will cancel it manually. We will never make you email us in order to stop paying.

This is the part worth being precise about, because it is where subscriptions usually disappoint people. Anything you earned or unlocked is yours permanently.

• Courses, lessons and quiz modules you unlocked with bits stay unlocked, forever, whether or not you keep subscribing.
• Bits you earned by reading, completing lessons and taking quizzes never expire, at any tier.
• Certificates already issued to you remain valid and their verification pages keep working.
• Your streak, badges, trophy case and league history are unaffected — none of these were ever purchased.

What ends when the cycle ends:

• Unspent allowance bits. These are an allowance for the year and do not roll over — this is true at every renewal, not only when you cancel. Your wallet shows the expiry date from the day they are credited.
• On Pro, the courses that were open to you because of the subscription rather than because you unlocked them. Pro opens the whole course catalog for the term; it does not transfer ownership of it. Anything you spent bits on is unaffected, which is why the option to unlock a course you can already read stays available while you are subscribed. Quiz modules are not part of that arrangement — they are bought with bits at every tier, so they are yours to keep.
• Early access to courses published in the last 45 days.
• The extra quiz attempts, and the certificates included with the plan — ten a year on Explorer, unlimited on Pro. Certificates you have already claimed are not affected.

We do not refund unused time on a subscription. If you cancel partway through the year, you keep full access until the end of that year rather than receiving money back for the remainder. The subscription is priced as an annual term, and the allowance and access are delivered in full at the start of it — the whole year's bits are credited on day one, and every course covered by your plan is open from day one.

We do refund the following, and you should tell us if any of them happen:

• Duplicate charges — you were billed more than once for the same billing cycle.
• Charges after cancellation — a payment was taken for a cycle beginning after you cancelled.
• Incorrect amounts — you were charged something other than the price shown at checkout.
• Failed delivery — payment succeeded but your account was not upgraded, and we could not put it right.

These are payment faults rather than changes of mind, and we treat them as our problem to fix. Email bytes@getnybble.com with the date and amount, or the Razorpay payment id if you have it. We aim to respond within 2 working days. Approved refunds are returned to the original payment method, and typically reach you within 5 to 7 working days once issued — the final leg depends on your bank, not on us.

Bits are an in-product unit used to unlock content and cosmetic items. They are not money, cannot be exchanged for money, cannot be transferred between accounts, and have no value outside Nybble. A subscription is not a purchase of bits — the yearly allowance is one part of what the subscription includes, alongside early access and the other features listed on the pricing page.

Because bits are not money, an unspent allowance is not a balance we owe you, and its expiry at the end of a cycle is not a deduction from a refundable amount.

The current prices are introductory founder rates. If you subscribe at one of them, that price is what you renew at for as long as your subscription stays active — a later increase applies to new subscribers, not to you. If your subscription lapses and you start a new one, it starts at whatever the price is then.

If we ever do change the price that applies to you, we will tell you before it takes effect, and it will only apply from a following billing cycle. You can cancel before then if you do not want to continue at the new price.

If we suspend or terminate your account for breaching our Terms of Service, we do not refund the current cycle. If we discontinue a paid tier entirely, or stop providing the service, we will refund the unused portion of any cycle you have paid for.

For anything on this page — cancelling, a charge you do not recognise, or a refund request — email bytes@getnybble.com, or use the contact form. Nybble is operated as a sole proprietorship based in India.